Return Policy & Disclaimers

Safe Handling of All Pet Food & Treats

To ensure the safety of your pet and maintain proper hygiene, please follow these guidelines:

– Keep pet food and treats separate from other foods.

– Wash working surfaces, utensils, hands, and any other items that come in contact with pet food or treats with hot, soapy water.

– We do not recommend using plastic storage containers or bowls.

– Store pet food or treats in the original packaging.

– We recommend using food grade stainless steel or ceramic containers and bowls.

Contact us to learn more about safe handling practices!

Return Policy:

We strive to provide excellent customer service. Terms and conditions are subject to change without notice;

Please review our return policy below:

1. Unopened products in their original packaging can be returned within 10 days of purchase, accompanied by the receipt.

2. Food in its original packaging, including the UPC code, can be returned for store credit only. This applies to both unopened and opened food items. The return must be made within ten days and with the original receipt.

3. These items are not eligible for returns. All sales are final on books, toys, chews, diapers, E-collars (cones/clouds), CBD oil, and supplements.

4. Sale, clearance, or discounted items are not returnable.


If you wish to donate items, we gladly accept them for donation to one of the many rescues in the area.

Restocking Fees:

Please note that restocking fees may apply to items presented for credit.

Thank you for choosing Whats In The Bowl Pet Shop. We appreciate your business and strive to provide the best products and services for your pet. If you have any further questions, please don’t hesitate to contact us.